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Additional Help

DataChat offers several ways to get help. Click the Help button (?) in the top right of the homepage.

get help

Docs​

Our documentation provides in-depth guides and instructions on working with your data in DataChat. We also recommend visiting our Resource Library where you can explore:

  • Skills Reference. Detailed information on skill formats, parameters, outputs, and examples.
  • Practice Projects. Complete data ingestion and investigation for various industries.
  • How-Tos. Step-by-step walkthroughs for typical user scenarios.

Community​

The community page is a hub for general information topics and questions.

Contact Us​

If you have general questions or requests, you can contact us using our Contact Us form:

  1. Select Contact Us.
  2. Fill out the form with your email, subject, message type, and message.
  3. Click Send.

contact us

Support Office Hours​

You also have the option to schedule a meeting to speak with our customer success team about your data and analytics questions.

To schedule a meeting:

  1. Select a date and time to meet with a support team member.
  2. Click Next to confirm the date and time of your meeting.
  3. Optionally, add additional guests' information.
  4. Optionally, include details to help us prepare for the meeting.
  5. Click Schedule Event.

office hours

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